That's Not My Department

I have been in this industry for over a decade, while my colleagues and partners have been in it for over 30 years, bless their hearts. The one notion that has never changed is when I say the word “Freight,” or any variation, Senior Level Management says, “that’s not my department.” I have been in meetings where the Upper Management leaves, visibly upset because they believe what I am about to discuss has nothing to do with them. I’m going to share a quick story of the time I became unhinged during a meeting and why it matters:

Read More

Big Boxes Could Spell Big Problems for Your Bottom Line

The holidays are upon us, and no doubt, we’ll see online shopping continue to increase year over year. As consumers trend toward buying online, shippers—particularly LTL and small parcel—will see an increased volume. The growing economy should be good news for your business, but if you’re not prepared for the rate changes, you could see freight charges eating into your profit margin.

Read More